What our Clients have to say
We enjoy working with CMOS/Hugh J Ward & Co Solicitors as they consistently seek ways to enhance our collections and drive better performance. Their collaborative approach is commendable, and they are always striving for improvement. When CMOS/Hugh J Ward & Co Solicitors manage a customer for us, I have complete confidence in their approach. I trust they will make the right decisions for both our customers and our business.
Hugh J Ward Solicitors and CMOS have been leading contributors to the Credit Industry in Ireland for many years and always conduct business with great integrity and professionalism. They were worthy winners of the 2024 Legal Credit Team of the Year Award. It is important to engage the services of firms who specialise in Credit Management and Debt Collection when you are going down that road.
While we have had a relationship with Hugh J Ward & Co Solicitors for several years during 2023 we increased our engagement with Hugh J Ward & Co Solicitors from a legal perspective partly from the recommendation from the legal team at Hugh J Ward & Co Solicitors and our own needs to recover outstanding debt. Since then, we have seen a month-on-month improvement in terms of recoverable debt, and an enhancement in service to our customers supplied by the team at Hugh J Ward & Co Solicitors. From the advice to the legal work undertaken to the partnership Hugh J Ward & Co Solicitors have made doing business with them quite easy.
We engaged Hugh J Ward & Co Solicitors (“HJW”) for the purchase of our first home. Throughout the entire process HJW’s service provided was more than satisfactory. The conveyancing team was exceptionally helpful, answering every query and guiding us in every step of the way. They liaised efficiently with the bank, ensuring a fast and seamless transition from sale agreement to receiving the keys, thanks to their dedication. Their expertise in the various scenarios involved in buying and selling property gave us the confidence we needed to proceed. Most importantly, HJW’s approach and tone in all communications reflected their professionalism and extensive experience in the market.
Since outsourcing our credit control and legal debt recovery to CMOS and Hugh J. Ward & Co. Solicitors, we have seen a remarkable improvement in the way our accounts are managed. Their approach is professional, consistent, and client-focused, which means overdue accounts are resolved quickly without jeopardising important relationships. Their team takes away the stress and time pressure of chasing debt, providing us with clear updates and practical solutions along the way. We have complete confidence that every matter is dealt with efficiently, fairly, and with our best interests at the forefront.
As Executive Director of the Credit Management Institute of Ireland, I have observed the high standards that distinguish exceptional credit control and debt recovery firms. Hugh J. Ward & Co. Solicitors exemplify these standards. With 25 years’ experience in Senior Credit Management, I can attest to their consistent professionalism, integrity, and results-oriented approach, which align with industry best practices. Their ability to balance firm handling of overdue accounts with the necessary diplomacy to maintain commercial relationships is particularly noteworthy. This skill is crucial in today’s business environment. Their expertise in live credit control and legal debt recovery ensures clients see tangible results and have confidence that matters are handled with precision and compliance. I confidently recommend Hugh J. Ward & Co. Solicitors as a trusted partner in credit management. They set an excellent example for the profession and embody the qualities businesses should seek when outsourcing this vital function.